Shipping policy
At Kinder Mòx, we are committed to delivering your orders safely and on time. Please read our shipping policy below for complete details.
Order Processing
- All orders are processed within 1–2 business days after confirmation
- Orders are not processed on Sundays or public holidays
- You will receive a confirmation message once your order is shipped
Delivery Time
- Estimated delivery time: 3–7 business days
- Delivery timelines may vary based on location and courier availability
- Remote areas may take slightly longer
Shipping Charges
- Free shipping within Kerala.
- Free shipping on orders above ₹2000 shipped across India outside Kerala.
- The applicable shipping charge will be clearly displayed at checkout before payment.
Delivery Coverage
We currently deliver across India.
For special delivery requests, please contact our support team.
Order Tracking
Once your order is shipped, you will receive:
- Tracking ID
- Courier details
You can track your order through the provided link.
Delivery Issues
- Please ensure the shipping address and contact details are correct
- Kinder Mòx is not responsible for delays caused by incorrect details
Damaged or Missing Items
If you receive a damaged product:
- Report within 48 hours of delivery
- Share clear photos and videos
📧 care@kindermox.com
📞 +91 77366 08143
Failed Delivery Attempts
- If delivery fails due to unavailability or incorrect details, re-delivery charges may apply
CONTACT US
Kinder Mòx
Room No.5, Shivgiri House Nairwadi
Ayyappa Mandir Marg, Khairani Road, Sakinaka Andheri East
Mumbai-400072, Maharashtra
📞 +91 720 897 2794
📧 care@kindermox.com